Terms and Conditions

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1. General
By using this website, you agree to the terms and conditions outlined below. These terms may be updated at any time, and continued use of the site means you accept any changes.

2. Product Information
We aim to provide accurate descriptions, pricing, and availability of all products. However, we reserve the right to update or correct any information at any time without prior notice.

3. Orders & Payment
All orders placed through our website are subject to acceptance and availability. Prices are listed in NZD and include GST unless stated otherwise. Payment must be completed at the time of purchase.

4. Halal Compliance
All meat sold on this website is sourced from halal-certified suppliers. Certificates can be requested if needed.

5. Refunds & Returns
Due to the nature of fresh meat products, we cannot accept returns unless the product is faulty or incorrect. Any issues must be reported within 24 hours of receiving your order.

6. Delivery & Pickup
Delivery times are estimates only and may vary. We are not responsible for delays caused by couriers, weather, or other factors outside our control. Customers are responsible for ensuring correct delivery information.

7. Privacy
We respect your privacy and will only use your personal information for order processing, communication, and service improvement. We do not share personal data with third parties except where required to complete your order.

8. Liability
We are not liable for any losses, damages, or expenses arising from using our website, products, or services, except where required by New Zealand law.

9. Contact
If you have any questions about these Terms & Conditions, please contact us directly.